VioAI
A single-page chatbot designed to streamline NYU’s digital experience. By reducing the need for multiple logins and page navigation, it provides instant access to services like shuttle schedules and library info.
The AI-powered assistant adjusts content proactively, making university resources easily accessible for busy and community-involved students.
The AI-powered assistant adjusts content proactively, making university resources easily accessible for busy and community-involved students.
︎︎︎
The Problem
NYU’s current webpages are challenging to navigate, often requiring users to log in multiple times to access different functions. While the NYU Mobile App serves as a redirect hub, it still requires multiple clicks for basic information, such as shuttle schedules and web links, making it cumbersome for frequent users.
General User Profile
The target user is an NYU student who frequently accesses university services, like shuttles, appointments, and library resources. This student is active in communities and clubs, often exploring new locations around NYU
The Objective
VioAI aims to create a single-page chatbot interface that quickly retrieves information without navigating across multiple pages or logging in repeatedly.
This generative digital assistant autonomously adjusts the interface and content as needed, creating a seamless, AI-driven user experience.
App Demo
A high-fidelity prototype was created using Swift. Here’s it running on a emulator on XCode.
By May 2024, it has general knowledge of more than 100 NYU locations. And it can actually display bus times and personal schedules, in a clean form of info display. It has access to the user’s location and local weather.
When the user requests for info the bot may not know (such as availability of a library book), it will provide a link to the webpage where the info is likely to be found.
Besides the interactive pop-ups, VioAI is fun to chat with. You can ask for emotional support, networking advice, or just to play NYU trivia.
By May 2024, it has general knowledge of more than 100 NYU locations. And it can actually display bus times and personal schedules, in a clean form of info display. It has access to the user’s location and local weather.
When the user requests for info the bot may not know (such as availability of a library book), it will provide a link to the webpage where the info is likely to be found.
Besides the interactive pop-ups, VioAI is fun to chat with. You can ask for emotional support, networking advice, or just to play NYU trivia.
In the case of an inappropriate request, such as harming of one self or others, a warning message, or info of emergency resources will be provided, depends on the severity of the situation.
At the Sping Show 2024 Exhibition
On May 12th and 13th, the chatbot interface was displayed at ITP/IMA (Interactive Telecommunications Program/Interactive Media Arts) Spring Show.
Additional functionalities were added to the chatbot. At the show, it has general knowledge of the department, floor map, and people of the community. It can also provide recommendations of interesting projects to see for the visitors, and it points to where the project is located at.
Additional functionalities were added to the chatbot. At the show, it has general knowledge of the department, floor map, and people of the community. It can also provide recommendations of interesting projects to see for the visitors, and it points to where the project is located at.